We all know communication is the key for any business to be successful and achieve more. If there’s no communication within a company, then things won’t be done, that is why many companies try to make sure that they establish excellent communication amongst their employees. Even though communication is always necessary, everyone can’t just communicate at the same time as it will lead to chaos. And this is where commutation protocol comes in.
What is the protocol?
Protocols are the internal rules of an organisation which the members are supposed to use and follow. Imagine not having a communication protocol for a company that installs commercial carpet, a construction company and even a telemarketing company. Things would turn upside down, and a little people will be left unhappy and in the dark. To make sure that specific tasks and duties are followed and completed, companies should use communication protocols for their employees. With employees being the essential pieces in a business, commutation within them needs to be at it’s very best and to do that; you should establish communication protocols for employees first. Here’s how:
Who to include in the communication?
To establish a communication protocol for employees, start by making clear the people who are to be involved in the communication. Maybe you may want to retain information to be shared amongst employees in a particular department, so you start by jotting down the list of employees who will be involved in each communication that you share within the business.
Who sends and receives the communication?
There’s no communication if there are not up to two or more persons, the person who sends out the notification is made known, and the people who are to receive the communication are also decided. Certain people can only do each contact and received by a particular person.
What will be communicated amongst employees?
The next thing to do is to be clear on what to communicate amongst the employees. The information to communicate needs to be thought prior, so the right information is shared. This way only the necessary information is shared to your employees. For example, a project manager of a business should communicate to his employees whether alternative flooring will be needed or not for a specific job. Another example includes telemarketing companies. It is the supervisor’s job to communicate with employees with new sales targets for the month.
When to communicate?
To make sure each employee knows when to receive information, a designated time is set for commutation to take place, this way each commutation is expected by the employees who will be able to anticipate it. So their person who delivers the information knows when it is to be shared, and the receiver knows when it will get to them.
How will it be communicated?
The means through which the communication will pass through will also be established, so the employee does not only know when to receive a commutation but also knows how they will be able to receive a communication. The communication can be sent through, Email, calls, letters, posting on a website and verbal communication. How the communication will take place is made clear, so everyone knows where to expect it.
What to do after receiving the communication?
What each employee is supposed to do after they have received their various commutation is made clear for every employee. Tasks won’t get completed if there’s no communication, so the commutation protocol is established by giving the functions that are to be done after the commutation has been received.
Establishing a communication protocol for employees is very necessary for every organisation who wants to ensure that everything is done accordingly. With communication protocols all set, the details of every task to be done daily are made more precise and more manageable for every employee when the right communication is shared, the correct outputs are produced.